Guide · Switching tools
How to cancel a DocHub subscription
Reviewed
Short answer
DocHub cancels by downgrading: individuals switch to the Free plan on the plan page in their billing settings, and organization admins change the plan in the organization's billing settings. DocHub's help center says you keep paid features for the time already paid for (or the rest of a trial), can restore the subscription until then, and aren't charged again.
On this page (6)
Cancel DocHub as an individual
DocHub, another airSlate product, calls cancelling a downgrade to the free version. These steps are from its help center, checked on 28 October 2026.
- 1
Open billing settings
Sign in to DocHub and open your account's billing settings (dochub.com/settings/billing/plans).
- 2
Change the plan
In the Plan section, click Change Plan, or pick the Free plan on the plan selection page.
- 3
Confirm
Confirm the downgrade. Your paid features stay on until the end of the period you've paid for.
Cancel DocHub for an organization
Organization plans are changed by an admin of the organization, under the organization's own settings rather than a personal account.
- 1
Open the organization
Go to your organization in DocHub, then Settings → Billing.
- 2
Change plan
Click Change plan (the page is dochub.com/organization/<your organization>/settings/billing/update-plan).
- 3
Choose Free
Pick the Free plan and confirm.
Trials, refunds and your files
DocHub's help center says that if you cancel a Pro trial before it ends, you won't be charged, and its pricing page says that after the 30-day trial you are switched to the Free plan automatically. DocHub's pricing page also shows a 180-day money-back badge, but we couldn't find a DocHub refund-policy page that sets out its terms, so treat the details as unknown and ask DocHub support.
DocHub's terms say fees are non-refundable except under a refund policy for first-time self-service purchases, that subscriptions renew automatically, and that after termination you have 30 days to request your content. Download what you need before you downgrade.
Moving to PDFBetter works the same way as from pdfFiller: upload your PDFs (several at once), or connect Google Drive and import up to 20 files at a time. DocHub-specific settings such as signer roles don't transfer.
Tools used in this guide
- Edit PDFClick the words you need to change, type the correction, and download a PDF that looks like the original with your fix in place.
- Request signaturesAdd the people who need to sign, place each person's fields, send, and get the completed PDF plus a certificate of completion when everyone is done.
- Fill PDFOpen the form, move through every field with Tab, fill it in, and download a completed PDF that keeps or locks your answers.
Questions people ask
Is downgrading to Free the same as cancelling DocHub?
Yes. DocHub's help center describes cancelling as downgrading to the free version; you aren't charged again for the paid plan.
Do I lose Pro features right away?
No. DocHub says your account stays on the paid plan for the period you've already paid for, or until the trial ends.
Can I undo the cancellation?
Yes, until the paid period or trial ends: DocHub offers a restore option on the pricing page and in billing settings.
Does DocHub refund unused time?
DocHub's terms say fees are non-refundable except under a refund policy for first-time self-service purchases. Its pricing page shows a 180-day money-back badge without terms, so ask DocHub support.
Sources
- DocHub Help: How to cancel DocHub subscription — help.dochub.com, checked
- DocHub Help: How do I cancel a DocHub Pro trial? — help.dochub.com, checked
- DocHub pricing — dochub.com, checked
- DocHub terms of service — legal.dochub.com, checked
PDFBetter is not affiliated with, endorsed by or sponsored by airSlate Inc., DocHub or signNow. Product names are trademarks of their owners, named here only to describe their products.