Work order
For maintenance teams, repair shops, property managers and field service businesses. A work order travels with the job: it starts as a request with a location, asset and priority, the technician adds the work performed with labor and parts, and the customer or requester signs when it is done. The totals can feed straight into an invoice.
- Fields
- 70
- Pages
- 2
- Paper
- Letter
Fill it online without an account. The blank PDF is free to download and works in any PDF reader. Downloading a filled copy from the editor needs a free account — 3 downloads a month, no watermark. See plans
Reviewed
Before you start
What you need to fill it in
- Who requested the work and how to reach them
- The site, unit or room and the asset or equipment involved
- A description of the problem or request
- The technician assigned and the scheduled date
- Labor hours and rates, parts used and their costs
What's inside
70 fields, ready to fill
- 45Typed answersnames, addresses, descriptions
- 9Dateschecked as real dates
- 12Calculatedfill themselves from other fields
- 2Choicescheckboxes, options, dropdowns
- 2Signaturessignature and initials
8 required — the editor counts down how many are left while you fill.
Instructions
How to fill out the Work order
- 1
Log the request
Enter the work order number, date, requester, location and asset, and choose a priority. Describe the problem in the requester's words.
- 2
Assign and schedule
Fill the technician and scheduled date. Note access instructions such as key pickup or tenant notice.
- 3
Record the work
After the job, the technician describes what was done and the cause, if found.
- 4
Add labor and parts
Enter hours with rates and each part with quantity and cost. Totals calculate.
- 5
Close it out
Choose the completion status and have the requester sign. Use the totals to invoice the job if it is billable.
Fill it online
What filling it looks like
- Edit & fill, Invite to sign and Create form are three modes of the same editor
- Amounts are formula fields: they calculate as you type
- The field navigator counts what's left and jumps to the next field
Shown with our invoice template. Sample content; names are fictional.
Written for: Any
This is a general-purpose template. Check that its terms and fields match your situation and any rules that apply where you use it before you rely on it.
Written by PDFBetter and last reviewed October 15, 2026. Spotted a problem? Tell us.
Work order: questions people ask
What is the difference between a work order and an invoice?
A work order authorizes and documents the job. An invoice bills for it. Many shops create the invoice from the completed work order.
How should I set priority?
Emergency for safety risks or active damage (a leak, no heat in winter), High for anything that stops work, Normal for routine repairs and Low for cosmetic items.
Can I collect work requests online?
Yes. Publish the request section as a web form with Form builder and print or fill the rest when the job is assigned.
What if the job needs follow-up?
Choose Needs follow-up, describe what is left, and open a new work order that references this one.
Ready when you are
Fill the Work order now — no account to start.