Customer Support
SolarWinds Service Desk works with PDFBetter through PDFBetter's Zapier app: use it to read the PDFs customers send to SolarWinds Service Desk and get forms signed. Connect PDFBetter in Zapier with one click, add SolarWinds Service Desk to the same Zap, and map files and fields between the steps. Each PDFBetter step that runs counts as one agent & automation run on your PDFBetter plan.
Each PDFBetter step that runs counts as one agent & automation run; triggers and failed steps don't. See what each plan includes.
Answers quote the page they come from, and each quote is checked against that page. When the PDF doesn't contain the answer, the step says so.
Yes. PDFBetter doesn't connect to SolarWinds Service Desk directly; Zapier runs the steps between them. If SolarWinds Service Desk is also on Make, PDFBetter's Make app works the same way.
No. It works on every PDFBetter plan, including Free. Each PDFBetter step that runs uses one of your plan's monthly agent & automation runs; Zapier counts its own tasks.
No. SolarWinds Service Desk is a separate product listed in Zapier's app directory. This page shows how to use it with PDFBetter's Zapier app.
